Rummy Withdrawal Policy
Requirements for Withdrawal
- Profile Completion and Documents Submission
Khelplayrummy.com believes in a fair, safe and secure transaction of the money deposited by its users. In keeping with the security norms certain mandatory requirements are needed to be submitted by the players before they can request a withdrawal. To verify those mandatory requirements players need to submit the below-listed documents to Khelplayrummy.com:
The documents which would be required by KhelPlay Rummy is: - ID Proof
- Pan card
Please Note -
- If your profile is not complete and verified or the documents are not submitted and/or verified, you will not be able to initiate withdrawal request. A pop-up or a prompt will appear requesting you to complete profile/submit documents or wait for KhelPlay Rummy to verify documents before you could proceed further with your request.
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Withdrawal Policies
- KhelPlay Rummy has a total and unwavering commitment to the safety and security of player funds. Player balances are kept in segregated accounts and not used for operational expenses. This ensures that your funds are always available for you to cash out in accordance with our banking and security procedures.
- In the event of game play for Cash Games, related Buy-in amount will be deducted from Player’s ‘Cash Balance’. If the game play Buy-in amount is more than the ‘Non-Withdrawable Balance’ amount in the Player’s Cash Balance, then the remaining amount will be deducted from Player’s ‘Withdrawable Balance’. In the event the Player decides to leave the game play table and is eligible for credit of game play amount, then the game play Buy-in amount will be credited back in the same proportion, to the Non-Withdrawable Balance and Withdrawable Balance, as it was deducted earlier.
- If the Player plays the Game and wins, the Winning amount will be reflected in the Player’s Withdrawable Balance and will be available for Withdrawal by the Player.
- Withdrawal without gameplay will generally not be entertained, however, in some cases, 5% of the deposited amount and 28% GST on the deposited amount, will be charged to process the Withdrawal.
- The minimum withdrawal request at a given point of time is Rs. 100 and the maximum is Rs. 10,000. This is mandatory in order to encourage responsible play as well as to prevent unauthorized or illegal activities.
- As per the Finance Bill passed by the Government of India in Union Budget 2023-24, KhelPlay Rummy may deduct 30% TDS on the Net Winnings of the players at the time of withdrawal and also at the financial year ending. To know more about TDS, click here.
- If the account designated to receive your withdrawal has any issues, please cancel your withdrawal request and email us at support@khelplayrummy.com. In order to protect against collusion and fraud, a 48-hour delay is imposed on cashing out from your last deposit. Therefore, please allow 48 hours from your last deposit before requesting your withdrawal.
How to Make a Withdrawal Request?
To make a withdrawal request, log in to your KhelPlay Rummy and click on the Withdrawal tab. If your profile is complete and all mandatory documents are submitted and verified, you will get two modes (Bank Transfer and UPI) to withdraw your winnings.
From 5th October 2023, Withdrawals will be processed in 2 batches:
1) 1st batch is from 5 pm the previous day till 9 am the next day. If you request a withdrawal between this time period, it will be processed between 9 am and 11 am.
2) The 2nd batch is from 9 am to 5 pm. If you request a withdrawal between this time period, it will be processed between 5 pm and 7 pm on the same day.
From 5th October 2023, Withdrawals will be processed in 2 batches:
1) 1st batch is from 5 pm the previous day till 9 am the next day. If you request a withdrawal between this time period, it will be processed between 9 am and 11 am.
2) The 2nd batch is from 9 am to 5 pm. If you request a withdrawal between this time period, it will be processed between 5 pm and 7 pm on the same day.
Modes of Withdrawal
Bank Transfer
It is a withdrawal method that allows you to receive your winnings/funds directly to your bank account.
Steps to place a Withdrawal via Bank Transfer:
Step 1: Login to your KhelPlay Rummy account, click on the 'Withdrawal' tab and enter the amount you wish to withdraw.
Step 2: Click on “Add Bank” button.
Step 3: Enter your Bank account no, Type of account, and IFSC Code. Click on submit button.
Step 4: You will receive a notification: (Re. 1 will be automatically deducted as a “Penny Drop” from your KPR withdrawable balance and CREDITED to your Bank account for validation purpose). Click “OK”.
Step 5: You will get an OTP (One-Time-Password) via an SMS, which you will enter in the OTP box provided on the screen.
After you enter the OTP, your withdrawal transaction will be submitted successfully.
Note: Once these details are submitted, they cannot be edited. Hence, fill the details carefully.
In the future, if you wish to change your bank details, it can be done with the help of our support team, who will also verify the details. You can reach them via chat or email and submit the required documents (Bank statement or a copy of Passbook) to make the changes. You can add up to a total of 3 Bank accounts in KhelPlay Rummy.
Note: Your Bank account needs to comply with the following conditions:
UPIUPI (Unified Payments Interface) is a withdrawal method that allows you to receive your winnings/funds by having them credited instantly to the linked bank account of your UPI Id.
To make a withdrawal request via UPI, login to your KhelPlay Rummy account, click on the 'Withdrawal' tab and then enter your withdrawable amount. Select your added UPI Id and then click on submit button.
If this is your first withdrawal by UPI, in the next step, you will have to click on “Add UPI” button, then please enter your valid UPI ID and click on submit button, then this valid UPI ID will get added to your withdrawable tab. Once this UPI ID is added, it cannot be edited. Hence, fill the details carefully.
If you wish to change your UPI details, it can be done with the help of our support team, who will also verify the details. You can reach them via chat or email and submit the required documents to make the changes.
For any clarifications, please feel free to write to us at support@khelplayrummy.com
It is a withdrawal method that allows you to receive your winnings/funds directly to your bank account.
Steps to place a Withdrawal via Bank Transfer:
Step 1: Login to your KhelPlay Rummy account, click on the 'Withdrawal' tab and enter the amount you wish to withdraw.
Step 2: Click on “Add Bank” button.
Step 3: Enter your Bank account no, Type of account, and IFSC Code. Click on submit button.
Step 4: You will receive a notification: (Re. 1 will be automatically deducted as a “Penny Drop” from your KPR withdrawable balance and CREDITED to your Bank account for validation purpose). Click “OK”.
Step 5: You will get an OTP (One-Time-Password) via an SMS, which you will enter in the OTP box provided on the screen.
After you enter the OTP, your withdrawal transaction will be submitted successfully.
Note: Once these details are submitted, they cannot be edited. Hence, fill the details carefully.
In the future, if you wish to change your bank details, it can be done with the help of our support team, who will also verify the details. You can reach them via chat or email and submit the required documents (Bank statement or a copy of Passbook) to make the changes. You can add up to a total of 3 Bank accounts in KhelPlay Rummy.
Note: Your Bank account needs to comply with the following conditions:
- The bank account must be in your name.
UPI
To make a withdrawal request via UPI, login to your KhelPlay Rummy account, click on the 'Withdrawal' tab and then enter your withdrawable amount. Select your added UPI Id and then click on submit button.
If this is your first withdrawal by UPI, in the next step, you will have to click on “Add UPI” button, then please enter your valid UPI ID and click on submit button, then this valid UPI ID will get added to your withdrawable tab. Once this UPI ID is added, it cannot be edited. Hence, fill the details carefully.
If you wish to change your UPI details, it can be done with the help of our support team, who will also verify the details. You can reach them via chat or email and submit the required documents to make the changes.
For any clarifications, please feel free to write to us at support@khelplayrummy.com
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