Cashier Help

 
 

Deposits Prerequisite

 
 

Withdrawal prerequisite

 
 

Modes of Withdrawal

 
 

Real Money DepositsTop

On this page, you will find everything you need to know about cash deposits and withdrawals. Real money deposits into your Account are accepted in several ways. The minimum deposit across all options is Rs. 50.00 (unless otherwise stated). Make sure you read the Terms & Conditions.

For further queries, contact us on - 022 25259555

Cashing Out Your Rummy WinningsTop

 

Method Deposit Cash out
Cheque Payment ( Transfer ) correct correct
Online Fund Transfer correct correct
 

To cash out by using of Online Fund Transfer, click 'Withdrawal' in the KhelPlayRummy Home page and click on 'Bank Transfer'. Enter the amount** you wish to withdraw and add your bank account and 'submit'.

To cash out by using of Cheque Transfer, click 'Withdrawal' in the KhelPlayRummy Home page and click on 'Cheque Transfer'. Enter the amount** you wish to withdraw and 'Submit'.

** Kindly note that the minimum amount required for a withdrawal is INR 200.00

See our Withdrawal Policies for available options and details on how withdrawals are processed.

If you have any other questions about playing online rummy for real money at KhelPlayRummy, contact 022- 25259555 or write to support@Khelplayrummy.com. Even if you don't want to deposit real money at this time, you can still practice rummy at any one of the play Practice tables. Good luck!

Deposits PrerequisiteTop

Profile Completion

It is a prerequisite to complete your profile before you make a deposit. You can make a deposit from any section of the website by clicking on 'Add Cash' button, however if your profile is incomplete a pop-up alert of a form will appear on your screen which will be needed to be filled with required details before you can proceed to make the deposit.

If your profile is complete, you would directly get the screen wherein you can choose the amount of your deposit. Some pre-fixed amount buttons have been added on this screen for user ease besides a field to directly fill in the amount.

In case you are entitled to a bonus, a field to enter bonus code is also available on this screen. Once the amount is filled in and bonus code (if any) is filled in you simply have to submit to proceed to the next stage where you can choose the mode of payment.

Available mode of DepositsTop

KhelPlayRummy has made available seven different modes for making a deposit. These modes of deposits are available on the left panel as vertical tabs, all you need to do is click on your choice of payment mode and proceed with filling the required details and submit.

The available modes of payments are:

Credit CardTop

All major credit cards, namely Amex, Maestro, Master, and Visa have been integrated with KhelPlayRummy to make an easy deposit using the credit card. You just need to choose your card from a drop down menu and click on 'Add Cash' button to submit and proceed further.

On the next page, you are required to enter the details of your card. For added security, a Card Verification Value (CVV) is required. The CVV is a 3-digit number located on the back of the card, above the signature.

Your request will be submitted to your bank servers via payment gateway and you will receive confirmation in due course. During the process, it is cautioned not to click Back or Enter/Backspace key. The transaction therein will be identified on your Credit Card statement as 'SacharGaming.'

Kindly note KhelPlayRummy does not charge any other fees, service charges or levy. You are responsible to coordinate with your respective banks if any fees are charged by them for the transaction.

For any clarifications please contact us on 022- 25259555 or write to us at support@khelplayrummy.com

Debit CardTop

Maestro, Master and Visa debit cards of all banks in India have been integrated with KhelPlayRummy to make an easy deposit using the debit card. You just need to choose your card from a drop down menu and click on 'Add Cash' button to submit and proceed further.

On the next page, you are required to enter the details of your card. For added security, a Card Verification Value (CVV) is required. The CVV is a 3-digit number located on the back of the card, above the signature. You may also be required to enter your online banking username and password to process the transaction.

Your request will be submitted to your bank servers via payment gateway and you will receive confirmation in due course. During the process, it is cautioned not to click Back or Enter/Backspace key. The transaction therein will be identified on your bank statement as 'SacharGaming.'

Kindly note KhelPlayRummy does not charge any other fees, service charges or levy. You are responsible to coordinate with your respective banks if any fees are charged by them for the transaction.

For any clarifications please contact us on 022- 25259555 or write to us at support@khelplayrummy.com

Net BankingTop

KhelPlayRummy has facilitated Net Banking facility with most Indian banks for making deposits in your KhelPlayRummy account. Net Banking is an Online Bank Transfer which allows you to make a real-time bank transfer from your bank account to your KhelPlayRummy account.

All you need to do is choose net banking and choose your bank from a drop-down menu and click 'Add Cash' to proceed to make payment. You may need to provide your online banking login credentials to verify and authorize the payment. Payment gateway of KhelPlayRummy will thereafter complete the transaction with your bank as per amount you have entered on your behalf. Please keep in mind that sessions are time bound, if not processed appropriately you may need to re-process transaction. You have 10 minutes to complete the transfer.

Your KhelPlayRummy account will be credited instantaneously if the transaction is successful; else error message with details will be displayed.

KhelPlayRummy has facilitated net banking facility with all leading banks including ICICI Bank and all key State Bank of India (SBI) and its associate banks.

Kindly note KhelPlayRummy does not charge any other fees for using Net Banking facility. Players are responsible to coordinate with their respective banks if any fees are charged by their bank for Net Banking transaction.

For any clarifications please contact us on 022- 25259555 or write to us at support@khelplayrummy.com

Cheque TransferTop

For those who prefer making a deposit the good old way, they may choose the mode Cheque Transfer. You need to thereafter draw a cheque in favor of 'Sachar Gaming Pvt. Ltd.' and deposit the same in HDFC Bank A/c – 04202320000382 at any branch across the country.

Subsequently, you need to click on the Cheque Transfer tab on the left panel and enter details of cheque like Cheque No., Bank Drawn on and date of the cheque. These details are needed by KhelPlayRummy to link your Cheque Transfer deposit to your KhelPlayRummy account.

Your KhelPlayRummy account will be remitted with your chosen amount(in play chips) on the realization of the cheque. Kindly note KhelPlayRummy does not charge any other fees for Cheque Transfer.

Wire TransferTop

KhelPlayRummy has the facility for you to to make a deposit in your KhelPlayRummy account via a wire Transfer. To make a deposit click on the Wire Transfer tab on the right panel and then click on the link 'View bank detail.' Clicking this will open a pop-up which will give details of the bank like, Beneficiary Name, Account No., IFSC Code, MIRC Code, Bank Name, Branch Address, etc which you would need to make the deposit for transfer in your bank.

After making the deposit, you may click Add Cash again, click on Wire Transfer tab and enter the Reference No. you get when making the deposit in your bank. Select the bank and enter the date of deposit and submit. The wire transfer approval takes a minimum of one working day, once your transfer is approved by our bank the deposited amount would reflect in your KhelPlayRummy account in the form of chips.

In case of any further query or help with respect to Wire Transfer you may write to us at support@KhelPlayRummy.com or contact Help Desk on 022- 25259555

KhelPlayRummy CardTop

KhelPlayRummy Card is a prepaid voucher available in Payworld outlets in all cities of India that allows you to quickly and easily deposit funds to your KhelPlayRummy account. It is very easy to use - simply follow these instructions;

Purchase a KhelPlayRummy Card at any of authorized Pay world Outlets. To find out outlets information you may contact Payworld Support Desk: 011-33158811,33158822,33158833,33158844 (from 9:00 am to 9:00 pm, 24x7)

Payworld T&C condition will be applicable as per their respective organization. You may check the same at http://www.payworldindia.com/terms_condtions.php

Cash CardTop

KhelPlayRummy also has the facility to make a deposit via a Cash Card. Just click on the Cash Card tab on the right panel and select your cash card from the drop down list. You presently have a choice of Done Card, Icash Card, Itz Cash Card, Mobikwik Card, Paycash Card and Ypaycash Card to make a deposit.

Once you click on 'Add Cash,' on the Payment Page, you are required to enter all the valid information of the card. For added security, a Card Verification Value (CVV) is required. The CVV is a 3-digit number located on the back of the card, above the signature.

After the card is verified and your transaction completed, the said amount would reflect on your KhelPlayRummy account in the form of play chips.

For any clarifications please contact us on 022- 25259555 or write to us at support@khelplayrummy.com

Withdrawal prerequisiteTop

Profile Completion and Documents Submission

KhelPlayRummy.com believes in a fair, safe and secure transaction of the money deposited by its users. In keeping with the security norms certain mandatory requirements are needed to be submitted by the players before they can request a withdrawal. To verify those mandatory requirements players need to submit the below-listed documents to KhelPlayRummy.com:

The documents which would be required by KhelPlayRummy are:

ID & Address ProofTop

In case you don't have any of the above-mentioned documents, you can submit the following documents:

ID ProofTop

Address ProofTop

Please Note – If your profile is not complete and verified or the documents not submitted and/or verified, you will not be able to initiate withdrawal request. A pop-up or a prompt will appear requesting you to complete profile/submit documents or wait for KhelPlayRummy to verify documents before you could proceed further with your request.

Withdrawal PoliciesTop

KhelPlayRummy has a total and unwavering commitment to the safety and security of player funds. Player balances are kept in segregated accounts and not used for operational expenses. This ensures that your funds are always available for you to cash out in accordance with our banking and security procedures.

Please note, Player needs to maintain minimum Rs.50 Cash balance in his account when going for withdrawal. Or else the pending bonus will be canceled.& KhelPlayRummy reserves the right to use additional eligibility criteria to determine the withdrawal options players may be offered at any given time.

The minimum withdrawal request at a given point of time is Rs. 200 and the maximum is Rs. 10,000. This is mandatory in order to encourage responsible play as well as to prevent unauthorized or illegal activity.

It is necessary for a player to play 100% of the deposited amount before they place a withdrawal request. Withdrawal without play will generally not be entertained, however in some cases, 3.5% of the deposited amount will be charged to process the withdrawal.

Review the information on this screen carefully before you complete your withdrawal request. If you see that account designated to receive your withdrawal has been canceled/has any issues, please cancel your withdrawal request and email us at support@khelplayrummy.com In order to protect against collusion and fraud, a 48-hour delay is imposed on cashing out from your last deposit. Therefore, please allow 48 hours from your last deposit before requesting your withdrawal.

How to Make a Withdrawal Request?Top

To make a withdrawal request, log in to your KhelPlayRummy and click on Withdrawal tab. If your profile is complete and all mandatory documents submitted and verified, you will get the options for withdrawal, namely Cheque Transfer and Bank Transfer

Modes of WithdrawalTop

Cheque Transfer

You may click on the Cheque Transfer mode if you wish to receive Cheque for the amount you wish to withdraw from your KhelPlayRummy account. The maximum withdrawable amount will be displayed and you can fill in the amount to withdraw.

Depending on your state of residence in India (Except Assam & Orissa), KhelPlayRummy offers players the option of receiving Cheque ONLY in Indian Currency.

There are no fees charged by Khelplayrummy.com to issue a Cheque for withdrawal of funds for up to two times in a month. However, KhelPlayRummy will charge additional 75.00 INR per cheque for subsequent withdrawals.

Furthermore, for the cheque issued by us, some banks or financial institutions may charge additional fees as handling charges, before requesting a cheque, we suggest that you check with your bank or financial institution for any charges that you may incur when banking or cashing your cheque.

Cheque/s will be delivered by regular mail and are expected to reach within 15 business days. Cheques can optionally be delivered by courier service on your request and the courier charges will be deducted from your withdrawal amount. In the case of courier service, deliveries would not be done to P.O.Box or rural route address.

Cheque/s will be drawn in the registered name and to the mailing address listed in your KhelPlayRummy account at the time you make your withdrawal request. Kindly note if a cheque/s request is initiated and if the same is sent to an incorrect name or mailing address (as per the records), you will incur a fee to place a stop-payment order on this check.

*All our successful withdrawals are processed on Daily basis except bank holidays.

**We strongly advise that you deposit the cheque at a reputable bank or financial institution.

For any clarifications please contact us on 022- 25259555 or write to us at support@khelplayrummy.com

Bank TransferTop

Transfer is a withdrawal method that allows you to receive your winnings/funds by having them credited directly to your bank account.

To make a withdrawal request via Bank Transfer, login to your KhelPlayRummy account, click the 'Withdrawal' tab and then click on Bank Transfer. Fill in the amount you wish to withdraw, if this is your first withdrawal by Bank Transfer, in the next field, you will have to give your registered account number and fill in details of the bank in which you wish to transfer. Bank account no., Type of account, Bank Name, Branch details, IFSC Code and MIRC Code are some of the details you will need to submit to initiate Bank Transfer. Once these details are submitted, they cannot be edited,  fill in the details carefully.

In case in future your bank details need to be changed, the same can be done on request by our support team, who will also verify the details. You will have to call and submit the required documents to make the changes.

In case this is your regular withdrawal, we request you to review the bank information carefully before you complete your withdrawal request. If you see that account designated to receive your withdrawal has been canceled/has any issues, please cancel your withdrawal request and email us at support@khelplayrummy.com In order to protect against collusion and fraud, a 48-hour delay is imposed on cashing out from your last deposit. Therefore, please allow 48 hours from your last deposit before requesting your withdrawal.

Note: Bank Transfers can only be sent to a bank account registered in your name and your bank statement must match the state registered in your KhelPlayRummy account. It may take up to 48 hours for KhelPlayRummy to process your withdrawal request and another 2 business days for funds to be credited to your designated bank account.

There are no fees charged by Khelplayrummy.com for using 'Bank Transfer' for withdrawal of funds two times in a month. However, we charge additional 15.00 INR per transaction for subsequent withdrawals in one month. Players are responsible for any fees charged by their bank or intermediary bank (if applicable) for receiving bank Transfers. For more information on your bank's policy concerning fees for receiving Bank Transfers, please contact your bank directly.

*All our successful withdrawals are processed on Daily basis except Sundays and Bank Holidays.

For any clarifications please contact us on 022- 25259555 or write to us at support@khelplayrummy.com